Booking & Cancellation Policy
We at The Transformation Clinic maintain a strict 24 hour cancellation policy. It is important you read the policy below:
Bookings that are cancelled with more than 48 hours notice before appointment time can obtain a full refund on deposit paid and attract no cancellation fees.
Bookings cancelled with notice of more than 24 hours can rebook appointment and carry the deposit over for the new booking and attract no cancellation fees, but no refund will be given upon cancellation.
Bookings cancelled with less than 24 hours notice will lose the deposit and upon re-booking would be require to pay a new deposit.
If a cancellation is made with less than 24 hours notice prior to the appointment time and no deposit has been taken we reserve the right to charge a 100% cancellation charge of the cost of treatment booked.
Deposits for treatments
Deposits are taken for any treatment from our booking system to hold your appointment.
If you need to cancel or re-book your appointment please contact 01908 229112 immediately to avoid charge.
Payment is required in full at the time of booking.
Please note we reserve the right to amend course prices or run promotions at any time, without prior notice. Once a booking is made, the price paid is final and no price difference can be refunded in the event of a later course price reduction.
To reschedule course there is a £25 fee
If cancelled 7 days before the course fees will not be refunded
No refund of course fees can be issued.